Shipping & Delivery Policy

At The Brush & Broom we strive to ensure a smooth and efficient delivery experience for all our customers. Below, you’ll find details on our shipping rates, delivery times, and other important information regarding your order.

Shipping Rates & Delivery Times

We currently deliver across the United Kingdom, including Northern Ireland. Our standard delivery options are as follows:

• Standard Delivery – £3.99
• Applies to most products.
• Delivered within 2-4 working days.
• Shipped via Royal Mail.
• Oversized Items – £9.99
• Applies to larger, heavier, or oversized products.
• Delivered within 2-3 working days.
• Shipped via DX Couriers.
• Free Delivery on Orders Over £100
• If your order total exceeds £100, you’ll receive free delivery.
• Delivery timeframe remains 2-3 working days.

Order Processing

• Orders placed before 1 PM on a working day will be processed and dispatched the same day.
• Orders placed after 1 PM, on weekends, or on public holidays will be processed the next working day.

Tracking Your Order

• Once your order has been dispatched, you will receive an email confirmation with tracking details (if applicable).
• If your order has not arrived within the estimated timeframe, please check your tracking link or contact our customer service team for assistance.

Delivery Restrictions & Additional Information

• We currently only ship within the United Kingdom, including Northern Ireland.
• Delivery times may be affected by public holidays, peak periods, or unforeseen courier delays.
• If your order includes a mix of standard and oversized items, the appropriate shipping rate will apply at checkout.

For any further questions regarding shipping or delivery, feel free to contact our customer service team at sales@thebrushandbroom.co.uk